KPN · Randstad · Allianz · IND · Waternet · Sonova · Laperre

Different challenges. Different solutions.

Our customers use completely different parts of the platform and the organization. One runs our technology in a private cloud and operates everything itself. Another hands us the channels, the automation and the people. The breadth is the evidence.

Trusted by
KPNRandstadAllianzINDWaternetSonovaLaperre
Four examples

What “not standard” looks like in practice.

Four situations, four completely different solutions, one platform underneath. Organization names are shared on request where approved for public use.

Government service
A government body could not accept shared infrastructure.
We deployed the platform in a dedicated private cloud, built around their security, hosting and data-governance requirements rather than around ours.
Insurance
A large insurer had the highest possible security requirements.
Their requirements determined the architecture: enterprise security, access control, secure integrations with existing systems and documentation their procurement process could actually verify.
Automotive
A major car brand wanted WhatsApp lead follow-up with Ai.
Conversational flows on WhatsApp, Ai handling the follow-up, connected to the systems the dealer organization already ran.
Recruitment
A recruitment organization wanted a chatbot of their own.
Not a generic template but conversational automation designed around their candidate journey, their processes and their existing infrastructure.
Who we serve

The sector does not qualify you. The challenge does.

We work across any sector. What decides whether we are the right party is not the industry but the nature of the challenge: too complex, too sensitive or too important for standard software. These are simply the sectors where we have done it most.

Financial services
Insurers and financial institutions with strict security and compliance requirements.
Healthcare
Organizations handling sensitive personal information at scale.
Government and public services
Public bodies with infrastructure, procurement and data-governance requirements.
NGOs
Mission-driven organizations with demanding service expectations.
Utilities
High-volume service operations where availability cannot be compromised.
Telecom
Complex product portfolios and large service organizations.
Retail and consumer brands
Conversations that carry the brand and the revenue at the same time.
Recruitment and staffing
High-volume candidate and client interaction across channels.
Your sector
Not listed is not a problem. The challenge qualifies you, not the industry.

Is your challenge in here?

If your situation resembles one of these, the first conversation is usually short and useful.

From our CEO
Technology alone does not solve complex customer engagement challenges. That is why we combine our own platform with strategy, implementation and people, taking full responsibility from the first idea to the daily operation.
Nick Blom CEO, Conversation24